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Frequently asked questions

Everything HR leaders want to know about MYNDUP, answered plainly.

About MYNDUP
  • MYNDUP is a B2B employee wellbeing platform that provides mental health support, personal coaching, and professional development for employees. It is designed for HR leaders and People teams at mid-market and enterprise companies who want a proactive approach to workplace wellbeing, not one that only kicks in when someone is already struggling.

  • Traditional EAPs are reactive. They respond only after an employee is already in crisis. MYNDUP takes a proactive, preventative approach, providing wellbeing support before employees reach that point. The result is better outcomes for employees and measurable business benefits including reductions in absence, improved retention, and higher productivity.

  • MYNDUP offers a suite of employee wellbeing services including mental health support, personal coaching, and professional development. Services are available to employees and managed through a web app, giving HR and People teams a structured, ongoing approach to workforce wellbeing rather than a one-off intervention.

  • Yes. MYNDUP is trusted by HR teams across 50+ countries, making it a strong fit for organisations with internationally distributed workforces alongside UK-based operations.

Who it's for
  • MYNDUP is designed for mid-market and enterprise organisations, typically those with 500 or more employees. It is used by HR Directors, Heads of People, and Wellbeing Leads who need a scalable, measurable approach to employee mental health and development.

  • Yes. MYNDUP's services include professional development alongside mental health support and personal coaching. McCann Manchester used MYNDUP to support both personal and professional growth for their employees, as part of a broader approach to workplace wellbeing.

Pricing & access
  • MYNDUP operates on a pay-for-what-you-use model, meaning organisations are not locked into paying for unused sessions or fixed seat licences. This makes it a cost-effective option for HR teams who want to offer meaningful employee wellbeing support without committing to flat-rate contracts regardless of uptake.

  • Employees access MYNDUP through a web app. There is nothing to download or install, which makes rollout straightforward for HR teams regardless of the devices or operating systems used across their workforce.

Results & proof
  • Companies using MYNDUP have reported a 59% decrease in employee absence, a 55% increase in staff retention intent, and a 73% productivity improvement following a session. Employees consistently give MYNDUP 5-star ratings, and clients including Bilfinger, Savills, and Monzo have reported measurable improvements in workforce wellbeing.

  • Bilfinger reported a 66% reduction in absence rates after implementing MYNDUP's employee wellbeing programme, showing how proactive mental health support can have a direct, measurable impact on workforce attendance and business performance.

  • 97% of Savills employees who used MYNDUP reported lower levels of stress, anxiety, and depression. That is MYNDUP's model in practice: consistent, accessible support that helps employees before problems escalate rather than responding after the fact.

  • Yes. Monzo's workforce voted MYNDUP their most valued employee benefit, and Otherway employees rated it the benefit they valued most. MYNDUP consistently receives 5-star employee ratings, with strong uptake across different types of organisation.

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